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Growth4 min read

Getting your first 10 customers

Early customers come from direct, personal outreach, not ads.

Your first customers rarely come from ads or a website. They come from you reaching out directly.

Where to find them

  • Your personal network: friends, former coworkers, community groups.
  • Online communities where your customers gather (forums, groups, local pages).
  • Direct outreach: personalized emails or messages to people who fit your target customer.
  • Partners who already serve your customer (complementary businesses).
  • Local events, markets, and meetups.

How to win them

  • Lead with their problem, not your product.
  • Offer a low-risk start: a pilot, a trial, or a guarantee.
  • Deliver an outstanding experience, then ask for a testimonial and referrals.
  • Follow up. Most yeses come after the second or third touch.

Track it

Keep a simple list of everyone you contact, their response, and the next step. Ten conversations a week adds up fast.

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